Customer Disservice

It would be nice if those who were hired to be the only people in the store with whom I must interact would be able to speak standard English, and speak it above an inaudible mumble. I would think that management would recognize that checkers are the human face of their establishment, and that it would make a shopper's experience far more satisfying if she were treated as worthy of their employees' valuable attention. Perhaps the mindset of management - although I sincerely hope this is not the case - is that they don't care what you think of the store once you are already in the checkout lane...

I am not above loudly muttering a sarcastic, "You're welcome!" in response to the, "Thank you," I didn't receive. I don't ask that my ass be kissed, only that I am acknowledged as an entity, given a polite amount of eye contact, perhaps even a small glimmer of recognition...I have been shopping weekly at this store for 12 years, and I have seen many of the same employees there for much of that time.

I know, there's no shortage of other stores at which I could shop for groceries...If I am so displeased with the way I'm treated I should just go elsewhere. In my defense, other aspects of the store are great...it is clean, well stocked, the prices are good and it is 1/8 of a mile from my house. I guess in my mind those things are more important to me than how I am treated...though that is sad, isn't it?

We shouldn't have to give up being valued as customers in order to shop at a store that is otherwise desirable. How do we get store management to care about giving we consumers the respect our loyalty and dollars deserve...?